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Privacy Policy


Privacy policy

Privacy Policy for FactoryBox (

Effective Date: 26/07/2023

At FactoryBox, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our ecommerce website or interact with our services related to the selling of refurbished and new mobiles and laptops. By using our website or providing your information to us, you consent to the practices described in this policy.

  1. Information We Collect: a. Personal Information: When you create an account, place an order, or engage in other activities on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. b. Device Information: We may gather information about the device you use to access our website, including the device type, IP address, browser type, operating system, and device identifiers. c. Log Data: Our servers automatically record certain information when you use our website. This may include your IP address, pages visited, the time and date of your visit, and other statistics. d. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, personalize content, and analyze website traffic. You can control cookie preferences through your browser settings.

  2. Use of Information: a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery. b. Communication: We may use your email address or phone number to send transactional notifications, order updates, and promotional content with your consent. c. Customer Support: Your information helps us provide customer support and assistance. d. Analytics: We use data for analytical purposes to understand user behavior, improve our website, and enhance user experience. e. Legal Compliance: We may process your information to comply with legal obligations, protect our rights, and respond to legal requests.

  3. Data Sharing: a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. b. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. c. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of our users or the public.

  4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

  5. Your Choices: a. Account Information: You can review and update your account information by logging into your FactoryBox account. b. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the email or contacting us directly.

  6. Children's Privacy: Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

  7. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other communication channels.

  8. Contact Us: If you have any questions or concerns about our Privacy Policy or data practices, please contact us at .

By using FactoryBox and providing your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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