Terms and Conditions
Welcome to Factory Box Patna. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully.
1. Introduction
These Terms and Conditions govern your use of the Factory Box Patna website (the "Site") and the purchase of products and services from Factory Box Patna. By using this Site, you agree to these Terms. If you do not agree, please discontinue use immediately.
2. Products and Services
Factory Box Patna Patna offers refurbished and new smartphones, smartwatches, earbuds, and other electronics. We aim to provide high-quality products, but we do not guarantee the availability of specific products at all times.
2.1 Product Descriptions
We strive to ensure the accuracy of our product descriptions. However, we do not warrant that product descriptions, colors, or other content on the Site are accurate, complete, reliable, or error-free.
2.2 Pricing
All prices listed are in INR (Indian Rupees). Prices and availability of products may change without notice. Factory Box Patna reserves the right to refuse or cancel orders placed for products listed at an incorrect price.
3. Orders and Payments
3.1 Order Acceptance
After placing an order, you will receive a confirmation email. This does not indicate our acceptance of your order. We reserve the right to refuse or cancel orders for any reason, including errors in product or pricing information.
3.2 Payment Methods
We accept multiple payment methods, including credit cards, debit cards, UPI, and bank transfers. All payments must be made in full at the time of purchase.
3.3 Shipping and Delivery
We deliver products within India. Shipping charges and delivery times will vary based on the location and product ordered. Factory Box Patna is not responsible for delays caused by third-party courier services.
4. Returns and Refunds
4.1 Return Policy
Customers may return products within 7 days of receipt for a full refund or exchange, provided the product is in its original condition and packaging. Some exclusions may apply (e.g., opened earbuds for hygiene reasons).
4.2 Refund Policy
Refunds will be processed within 7-10 business days after the product is returned and inspected. Refunds will be issued to the original payment method used for the purchase.
5. Warranty
Factory Box provides a limited warranty on certain products. The warranty period and terms vary by product type and brand. Please refer to individual product pages or contact us for warranty details.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Factory Box Patna shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or the inability to use, the products or services on the Site. This includes, but is not limited to, loss of profits, data, or other intangibles.
7. Intellectual Property
All content on the Site, including logos, images, product descriptions, and trademarks, is the property of Factory Box Patna or its content suppliers. You may not use any of this content without written permission from Factory Box Patna.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Changes to the Terms
Factory Box Patna reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes indicates your acceptance of the new terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this Site or our products shall be subject to the jurisdiction of the courts of Patna, Bihar, India.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📞 +91 7209777557
✉️ support@factorybox.in
📍 Factory Box Patna, Exhibition Road, Patna, Bihar 800001, India.
By using our website and purchasing from Factory Box Patna, you acknowledge that you have read and agree to our Terms and Conditions.